JOB DESCRIPTION

PRIMARY DUTIES & RESPONSIBILITIES

• Serve as a primary point of contact for customers, distributors, and internal sales teams regarding production choke products, parts, and service inquiries.
• Generate accurate quotations and technical proposals in accordance with customer specifications, industry standards, and NOV guidelines.
• Work closely with engineering, applications, manufacturing, and field service teams to provide timely information and ensure customer requirements are met.
• Support the outside sales team by managing leads, tracking opportunities, and following up on quotes to drive sales conversions.
• Maintain and update customer and sales data.
• Coordinate order processing, pricing, delivery schedules, and post-sale support to ensure a seamless customer experience.
• Provide product knowledge and technical assistance to customers.
• Identify potential opportunities to expand NOV's footprint with existing customers and in emerging markets with additional product lines
• Must have the ability drive forklifts to transport stored items from warehouse to production areas or to pick up items for daily shipments both safely and in a timely manner.
• Must have physical ability to life or move up to 50lbs
• All other duties as assigned

EDUCATION & EXPERIENCE QUALIFICATIONS

• Bachelor's degree in business, Engineering, or related field preferred (or equivalent industry experience).
• Minimum 2 years of inside sales, customer service, or technical support experience in industrial equipment-preferably Oil & Gas related Equipment.
• Experienced in inventory control, shipping/receiving, forklift operation, pulling order and sales orders, shipping & receiving.
• Excellent communication, organizational, and problem-solving skills.
• Proficiency in Oracle or other ERP systems & software is a huge plus.
• Ability to interpret technical drawings, and specifications is an asset.
• Strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• General knowledge of oil & gas & petrochemical industry a plus
• Demonstrated ability to collaborate across departments and work effectively in a team-oriented culture.
• Customer-focused approach with a passion for delivering technical excellence and service.

Competitive Benefits: (visit usbenefits.nov.com for more information about our benefits offerings)

• 401(k) Retirement Plan - NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
• Competitive medical plans that are effective your date of hire. Coverage options for just yourself as an eligible employee start at as little as $40 per pay period (bi-weekly), and plans that cover your entire family (yourself, eligible spouse, and eligible children) start at $150.50 per pay period (bi-weekly).
• Starting in 2026, FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).
• FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
• FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).
• All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals.
• All regular full-time employees receive up to 11 paid holidays per year.