JOB DESCRIPTION

Are you a commercially minded engineer with a passion for customer engagement and problem-solving? We're looking for a Technical Sales Engineer to act as the key customer interface for our UK Aftermarket Repair operations, helping drive repair business growth while delivering an outstanding customer experience.

About the Role

In this role, you'll be the single point of contact for assigned customers, coordinating closely with internal teams to manage repair projects from enquiry through to completion. You'll balance technical understanding with commercial insight to ensure repairs are delivered on time, on budget, and to the highest quality standards.

Key Responsibilities

• Build strong relationships with customers and sales teams to identify new repair opportunities
• Manage customer enquiries, quotations, CPAs, and contract reviews
• Project manage repair jobs involving multiple items or rig out-of-service periods
• Actively communicate with customers on progress, costs, schedules, and technical issues
• Coordinate quality plans, ITP approvals, and agreed scopes of work
• Review purchase orders and manage variation orders with confidence
• Track and manage all repair activities using NOV ERP systems (Glovia / Omega)
• Resolve customer complaints and facilitate effective solutions
• Ensure repairs are completed within agreed timelines and budgets
• Identify system or process improvement opportunities and work with stakeholders to implement them

What We're Looking For

Essential

• GCSE Level 3 or equivalent business/technical qualification
• Experience in a similar customer-facing or technical sales role
• Working knowledge of the Oil & Gas industry
• Strong computer skills, including Microsoft Excel, Word, PowerPoint, and Outlook

Desirable

• HNC/HND in a business-related subject

Why Join Us?

• Be part of a global energy technology leader
• Work in a role that blends technical expertise, customer engagement, and commercial impact
• Collaborate with experienced teams in a fast-paced aftermarket environment
• Grow your career in a business that values quality, accountability, and continuous improvement

Interested? Apply now and help us become our customers' preferred partner for repair solutions.

ABOUT US

Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.

We Power the Industry that Powers the World

Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future.

Global Family

We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.

Purposeful Innovation

Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.

Service Above All

This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget.