Technical Sales Engineer

Sales & Commercial | Sales Delivery

Mission

The Sales Engineer is responsible for growing market share and revenue with assigned accounts. The Sales Engineer is also responsible for establishing and building relationships with assigned customers. This person promotes the sale of BL products and services to assigned accounts, utilizing field background expertise to match customer need with applicable solution. The Sales Engineer optimizes sales opportunities through in-depth knowledge of client activities and plans and communicates customer activity and sales opportunities through effective use of sales business systems/processes.

Responsibilities

These responsibilities are activities that correspond to the metro stops and key processes.

Develop Tender/Proposal Strategy

Conduct Head Quarters Review of Tender/Proposal

Review Tender/Proposal Clarifications

Develop Opportunity Assessment and Engagement Plan

Identify and Capture Leads

Qualify Leads as Opportunities

Plan Cross-Sell and Sell-Up

Prioritize Opportunities for Engagement Negotiate Sales Quote

Prepare Sales Quote

Determine Sales Quote

Disposition Prepare Contract Amendment

Prepare Contract Suspension

Prepare Contract Early Termination

Prepare Contract Renewal

Validate Event Investigation

Review and Validate Opportunity Pipeline

Monitor Sales Results Versus Sales Target

Develop Account / Location Sales Plans and Targets

Resolve Billing Dispute

Additional Responsibilities

• Capture customer Business Line and all local and international competitor activity.

• Identify and qualifies all sales leads and opportunities.

• Maintain accurate opportunity pipeline.

• Plan client calls and makes regular client visits to ensure appropriate call coverage of assigned

accounts.

• Maintain entries for accounts, including customer profiling, organizational chart, visit reports, and

customer drivers.

• Work with management to develop sales goals and coordinate sales plans for the promotion of

existing services and products and the introduction of new services and products.

• Maintain up-to-date knowledge of competitive products and services.

• Contribute to multi-BL activities.

• Support the marketing strategy of the BL.

• Monitor price structure and pricing levels and recommend necessary changes and price

increases.

• Attend training courses to maintain knowledge of key technologies

• Provide support for receivables management.

Experience & Exposures:

• Contract Management

• Opportunity Management

• Revenue & Activity Forecasting

• Customer Relationship Management