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Field Sales Representative


NOV
JOB DESCRIPTION

FIELD SALES REPRESENTATIVE

General Overview:

The purpose of the Field Sales Representative is to:

  • To manage opportunities and issues across the entire range of Downhole solutions and to work alongside Area Operations, Sales, Evaluation Engineering and Optimization Teams;
  • To increase the penetration of customer spend with accounts respective to the region across all Downhole product solutions;
  • Communicate Downhole objectives, business model, and technologies clearly within the customer organization at primarily the field/rig levels;
  • To focus internally within Downhole and with customers to ensure a high degree of communication across a wide range of issues focused on Customer Satisfaction, including on-time delivery, product availability, problem resolution, solution creation and implementation, and process design and redesign;
  • Establish a relationship within the Area's strategic customers and become the focal person and advocate between operations, manufacturing, global account management and the Downhole management team;
  • Ensure that effective processes are in place that communicate customer needs and delivery of Downhole products and services;
  • Responsibility to become an expert in drilling applications and marketing of products & services applicable to applications in the area of coverage;
  • Evaluate and provide information on the performance of experimental products, customer complaints, standard product and competitor's products;
  • Assist in training and mentoring Sales, Operations, Evaluation Engineering Teams;
  • Become an integral part and valuable Leader of the NAM Organization


Primary Responsibilities:

  • Communicate and work with the Area Sales/Ops/Engineering/Optimization/Agent organizations to ensure that there is a clear understanding of the customer's plans and activities;
  • Facilitate communication with the Teams to ensure clarity around goals, issues, and opportunities;
  • To manage and update Account and Solution Summaries on the Global Accounts and strategic accounts within the Area;
  • Focus regular actions on special relationship initiatives that will take the relationship to the next level;
  • To work with the Area Sales Team in building strategies to produce results and generate revenue around all Downhole product solutions;
  • Maintain consistent communication with Engineer and Sales Management Teams concerning issue resolutions and current status of opportunities;
  • Maintain strict confidentiality according to internal policy for Area customers;
  • Observes safety regulations, wears required safety equipment, encourages safe working practices, corrects obvious hazards immediately or reports them to Management while always adhering to all HSE requirements;
  • Mentor/supervise employees as related to area technical function;
  • Monitor tool performance and report trends to product center through periodic reporting or on a case-by-case basis as necessary;
  • Manage and coordinate field trials for new tools;
  • Manage and coordinate the gathering of competitor's performance data;
  • Gather and collect downhole tool market share data information
  • Assist the sales force with detailed performance studies for optimization of drilling performance for critical or strategic applications;
  • Assist in the assembly of case histories and outstanding run reports for internal and external use;
  • Promote the technical image of NOV in the local area through membership in industry groups, technical papers and local publications;
  • Provide technical applications support to sales through customer visits and Presentations;
  • Provide rig site sales assistance.


Technical Skills:

  • MS Office Suite


Experience and Education:

A Field Sales Representative requires relevant industry and general business experience, high-level selling experience, and broad technical knowledge regarding Downhole products and service offerings. The position requires the incumbent to have a minimum of 3 years in a technical sales role and a minimum of 5 years in the industry.

Job Requirements:

  • This position will require travel as necessary.
  • Observes safety regulations, wears required safety equipment, encourages safe working practices, corrects obvious hazards immediately or reports them to Management.
  • Adheres to all HSE requirements.

Related tags
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JOB SUMMARY
Field Sales Representative
NOV
Robstown
20 days ago
N/A
Full-time

Field Sales Representative