JOB DESCRIPTION

NOV's Max Maintenance platform is transforming how industrial assets are managed and maintained. We're seeking a Product Analyst who combines analytical thinking, collaboration, and design thinking to help shape and deliver the next generation of our web and mobile SaaS solutions.

In this role, you will partner closely with the Product Line Manager, Development Leads, and Scrum Masters to support sprint planning, discovery sessions, and delivery tracking. You'll translate business needs into actionable backlog items, ensuring features are clearly defined, prioritized, and validated through data and customer feedback.

You will not serve as the Scrum Master but will be a key partner with engineering and customer success ensuring the product team stays aligned, focused, and delivering measurable value each sprint.

Responsibilities:

• Collaborate with Development Leads and/or Scrum Masters to coordinate sprint planning, progress tracking, and delivery alignment.
• Partner with the Product Line Manager to define, document, and maintain product backlogs in GitHub.
• Participate and support discovery sessions using design thinking methods to explore user needs, pain points, and opportunities.
• Translate customer and stakeholder insights into clear stories, requirements, and acceptance criteria.
• Work with designers, developers, and customer success to validate and refine solutions through iterative feedback and testing.
• Monitor product performance, adoption, and usage through Datadog and other analytics tools.
• Support User Acceptance Testing (UAT) in collaboration with Customer Success to ensure delivered features meet business and user expectations.
• Maintain product documentation, release notes, and change histories for ongoing traceability.
• Provide consistent communication on sprint goals, delivery updates, and release timelines to stakeholders.
• Gather and synthesize post-release feedback to inform backlog prioritization and continuous improvement.

Requirements:

• Bachelor's degree in Business, Information Systems, Computer Science, or a related field.
• 3 to 6 years of experience as a Product Analyst, Business Analyst, or Product Owner in a SaaS or digital product environment.
• Strong understanding of Agile methodologies and experience working closely with Customers, Development Leads, and Scrum Masters.
• Hands-on experience managing product backlogs and sprint planning.
• Proficiency with Datadog or similar analytics tools for monitoring performance and usage.
• Proficiency in tools like SQL Server, Jira, Github, Confluence, Miro, or similar
• Demonstrated experience applying design thinking to product discovery and problem-solving.
• Excellent facilitation, analytical, and communication skills.
• Familiarity with API-driven SaaS platforms and mobile application delivery.
• Knowledge of design tools (e.g., Figma) and data visualization tools (e.g., Power BI, Databricks).
• Understanding of cloud infrastructure, DevOps, and continuous delivery practices.

Nice to Have

• Experience in asset management, maintenance management, or industrial software environments.
• Agile or business analysis certifications (CSPO, CBAP, etc.)
• Experience working closely with QA/test teams and CI/CD processes
• Familiarity with REST APIs, SQL, or system integration concepts
• Exposure to early-stage or scale-up SaaS environments

Why NOV

Every day, the energy industry's best minds rely on NOV technology to advance the future of energy. We support the full lifecycle of our customers' operations with innovative equipment, technology, and data-driven solutions that improve performance and sustainability. Our digital teams are at the forefront of this transformation-building products like Max Maintenance that empower customers to optimize asset reliability and operational efficiency.

• Shape the evolution of NOV's Max Maintenance platform and its impact on global operations.
• Collaborate with a diverse, cross-functional team of engineers, designers, and product leaders.
• Work in a culture that values curiosity, customer empathy, and continuous improvement.
• Contribute to digital solutions that help industrial operators work smarter, safer, and more efficiently.

ABOUT US

Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.

We Power the Industry that Powers the World

Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future.

Global Family

We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.

Purposeful Innovation

Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.

Service Above All

This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget.