JOB DESCRIPTION

The Sales Rep. ensures achievement of organizational sales targets through direct product engagement. Maintenance of new and existing revenue streams ensuring account profitability, business plans, long-term objectives and customer satisfaction. Closely monitors developments within the accounts with a view to business development and/or to improve service levels.

Job Duties:

• Understand Customer Requirements and products needs.

• Communicate properly customer requirements to engineering, quality and production.

• Processing customer orders and ensuring accuracy to customer requests.

• Deal directly with customers either by telephone or electronically.

• Answers telephone calls, conveys messages and monitors the flow of e-mail.

• Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.

• Keep records of customer interactions and transactions.

• Communicate and coordinate deliveries with the Warehouse lead daily.

• Follow up on customer interactions.

• Processing sales data, sales progress reports and other sales related records and reports.

• Visit Customers regularly

• Follow customers complaints leading a multidisciplinary team

• Other duties as assigned.

Education and Qualifications

• Minimum- High School Diploma or GED

• Preferred - Bachelor's degree in Business Admin, Marketing, Engineering or Supply Chain

• 2 to 5 years of outside sales experience in industrial or manufacturing

• Use of CRM systems and familiarity with oil and gas market

• High level communication and negotiation skills are required

• Valid DL and reliable transportation