At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:
Sales Support Manager ELSB/ELSP

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Your role and responsibilities

In this role, you will have the opportunity to be responsible for the precise and timely administration of pre-sale customer requests to support well-informed customer decisions. Each day, you will support with the adaption and implementation of the sales support strategy for a designated area, in line with the global support strategy. You will also showcase your expertise by escalating to ensure timely resolution, as needed.

The work model for the role is: hybrid

You will be mainly accountable for:

• Ensures accurate and efficient creation and maintenance of customer and account master data
• Creates new accounts, updates existing ones, and performs regular data checks
• Supports users for the encountered issues by providing knowledge, creating support ticket, account activation and etc. for masterdata platforms
• Provides pre‑sales support such as price & availability, quote status, and technical documentation
• Shares required documentation
• Prepares cross‑reference lists for customers and sales teams
• Supports processes such as Trade Compliance, Risk Review, Third‑Party Management, and Opportunity Management
• Creates and monitors channel‑related records as part of approval processes.
• Ensures data quality for accounts and contacts
• Escalates issues when needed to ensure timely resolution

Qualifications for the role

• Bachelor's degree in related fields
• 2 years of experience working as internal Sales Support, Project Management and Logistics
• A collaborative, solution-focused approach, and effective written and spoken communication skills
• Methodical approach, attention to detail, and well-developed organizational skills
• Skilled in reading technical specifications, preparing quotations
• Fluent in English and Turkish ; proficient in MS Office
• Knowledge of SAP, Excel, Power BI, and enterprise management tools

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.