Job Responsibilities

• Customer Engagement

ACCOUNT MANAGER leads the development of wide and deep relationships top to bottom at the Site and broadly across all strategic functions at the Site with high focus on Operations, Reliability and Maintenance as well as authorizers and influencers such that these people feel privileged to meet with you and other Emerson employees. He/she is to build strong advocates in the customer organization who can be called upon to obtain an understanding of strategic imperative and challenges impacting the site.

• Client Partner and Primary Demand Creation

ACCOUNT MANAGER to be the Client Partner to identify customer pains from customer daily operations, reliabilities, energymanagement, HSSE, equipment maintenance and so on, creating primary demand and work closely with the Delivery and Consulting Partners in Triad formation to solve customer's business challenges with our Plantweb Solutions; driving Plantweb business growth at sites. Present Emerson Process as problem solver and customer partner.

• Post Project Service/MRO

Identify and position STO (Shutdowns, Turnarounds, Outages) opportunity well in advance (at least 18 months) ahead of actual event. Leverage the full portfolio of Emerson Process Management to enable theCustomer to reduce unscheduled downtime, reduce maintenance cost, reduce working capital deployed in inventory and improve total plant reliability. At the same time, drive LTSA （ Long Term Service Agreement ） and Education growth.

• Propel Internal Collaboration

Based on site engagement and deep understanding to the site, ACCOUNT MANAGER will uncover any potential opportunities for under-penetrated BUs; work collaboratively with BUs to dive white space opportunities or competitive displacement opportunities; improve BU collaborative synergy at site.

• SSP (Strategic Site Plan)

ACCOUNT MANAGER is responsible and owns the creation, and on-going evergreen status of Critical Site Plan with clear set goals and targets. Drive Site business growth. SSP will be conducted in CRM.

Basic Qualifications

• Degree or Diploma in an Engineering Discipline, Chemical Engineering or Automation Engineering is preferred.
• Minimum 5 years' experience preferably in the process industries with sound knowledge of related industry.
• Experiences in sales/account management at least 5 years.
• Good understanding of domestic business culture.
• Strong communication, interpersonal and planning / priority management skills. Strong business acumen.
• Mature personality and innovative.
• Occupational health and safety acumen

ABOUT US

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.

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ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!

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