Royal Mail P&FS are now recruiting for a Resident Electrical and Maintenance Engineer based at Manchester Mail Centre

Job reference number 324672

Salary - £39,443.02 to £42,756.19 per annum (dependent upon skills and experience) plus standby allowance £290 per week, when on rota, and appropriate overtime rate when attending the call, 22.5 days annual leave, rising to 25 after 5 years' service plus bank holidays.

Contract Type: Permanent, Full time 37.5 hours per week (excluding meal breaks) - typical attendance will be 08:00 until 16:00 Monday to Friday however, flexibility is essential.

The successful applicant will be required to join an out of hours callout rota 1 in 4 weeks minimum covering a wider area.

The Residential Technician will be based at a critical site, overseeing technical diagnosis, solutions, and leadership. Responsible for ensuring seamless operations and service excellence, the role involves conducting routine maintenance checks, identifying faults, and maintaining M&E equipment. Additionally, the technician will build strong relationships with key customers on-site while supporting the development of fellow engineers and managing subcontractor coordination to uphold operational standards.

Key aspects of the role include:

• Diagnose complex technical issues and provide clear, actionable guidance to customers.
• Analyse, troubleshoot, and resolve electrical challenges with precision.
• Drive efficiency by ensuring all KPIs are consistently met and exceeded.
• Lead engineers and subcontractors on-site, fostering teamwork and delivering outstanding technical results.
• Keep electrical and M&E equipment in top condition, ensuring seamless functionality.
• Oversee subcontractor operations, ensuring smooth workflows and compliance.
• Work closely with RMPFS support functions to optimise site operations.
• Maintain strong relationships, liaising with client representatives to ensure expectations are fully met.
• Verify and complete all required documentation with accuracy and efficiency.
• Apply technical knowledge to make informed decisions that balance quality, cost, and time.
• Assist in the growth of onsite engineers, mentoring and supporting their professional advancement.
• Provide guidance and encouragement to engineers and subcontractors, enhancing overall performance.

About You

• The role holder must have 18th edition
• Planned maintenance experience of electrical systems alongside one other core skill including Gas, HVAC or mechanical maintenance
• Experience of working in pressurised situations, with the ability to handle pressure and prioritise work
• Maintenance experience within electrical systems e.g. BEM's, Multi and Group Control lifts
• Experience in fault finding and diagnosis with the ability to provide advice and guidance to others across all systems where required.
• The ability to communicate effectively with customers, explaining technical issues.
• The ability to analyse and understand complex technical issues in relation to electrical systems
• Experience of assisting with training, coaching or development of engineers
• Must have a flexible approach to work carrying out call out and stand by activities as required
• A full UK manual driving licence with no more than 6 penalty points

About Us
Royal Mail Property & Facilities Solutions is responsible for upgrading and safely maintaining one of the largest corporate real estates and property portfolios in Europe, with over 2,600 sites.

We pride ourselves in working to the highest standards of both technical assurance and customer service. It's our job to support Royal Mail in being the best delivery company in the UK and that it is fit for delivering to 29 million addresses nationwide, six days a week.

Through our core delivery pillars of Real Estate & Value Generation, Property Programmes & Projects, and Workplace Services, Royal Mail Property & Facilities Solutions plays a key role in keeping the mail moving.

Royal Mail Property & Facilities Solutions employs 3000 employees and is owned by Royal Mail Group Ltd.