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This position reports to:
ELSE Field Service Manager

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Your role and responsibilities (Mandatory)

In this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will deliver quality customer service to satisfy customers. You will also showcase your expertise by displaying clear understanding of sense of urgency and care in your own area of responsibility.

The work model for the role is: {onsite}

This role is contributing to the {3442/ELSE/SEREMEA} in {EMEA). Main stakeholders are {insert main stakeholder groups if available}.

You will be mainly accountable for:

• Performing entry level field service tasks, identifying technical issues, and performs analysis through remote or on-site activity in service categories and products.
• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
• Executing work on a first-time right approach with customers, and ensuring the job is done on time and as per quality standards.
• Troubleshooting simple equipment failures and making recommendations to avoid such issues in the future.

Our team dynamics (Optional)
You will join a { high performing} team, where you will be able to thrive.

Qualifications for the role (Mandatory)

• You are immersed in / engaged in / absorbed in / highly skilled in/ you enjoy working with {MV and LV services} and the {different} markets
• Ability to demonstrate your experience in / Have established skills / advanced skills / You have {7} years of experience in {MV and LV products services}
  (OPTIONAL: working as {Ste Field service leader } in {installation, testing & commissioning, Maintenance, power & control circuit modifications and troubleshooting)
• Possess an enhanced knowledge of / You are qualified in / Highly adept in {Microsoft office and relevant tools}
• You are passionate about / you are captivated by / you are innovative around {problem solving} and {teamwork}
• Degree in / Have a demonstrated track record in / Extensive knowledge of / Proven experience in {electrical services work}
• You are at ease communicating in {English , Arabic is a must}

What's in it for you? (Optional)

Benefits (Optional)

We also offer our employees the following benefits:

• Benefit 1
• Benefit 2
• Benefit 3
• Benefit 4
• Benefit 5

Local Specific Benefits (Open Field below - Optional)
Locally, you can count on {Add local perks and benefits in text format}

More about us (Mandatory)

{EL/ELSE/field service}

{Egypt- 10th of Ramadan)
{Insert country-specific legal statement e.g.: EEO/data privacy} {where required}
{Insert PES (Pre-employment screening) sentence} {when required}
{Insert local TP or hiring manager contacts if necessary}

Guidelines:

Please be aware:

• All fields in yellow should be populated with relevant information (based on Job description and the Kick-off form). All other text can also be modified if necessary, within the given guidelines.
• Text in bold is fixed and should not be edited or removed
• Reporting Manager section is mandatory both internally and externally, to be posted via eRec functionality
• "Your role and responsibilities" should be plain text followed by maximum 4 additional bullet points
• The "Qualifications for the role" section should include no less than five and no more than seven bullet points. These bullet points should be listed in order of importance for the success in the role
• Indicate the required language knowledge in the "Qualifications for the role" section whenever it is mandatory and/or applicable
• Information about "Licenses and visa/work permit" is optional, use this sentence wherever it is required
• In the "More about us" section you can add further legal statements/PES indications or Talent Partner contacts, for example
• Read more about the guidelines in the Guidelines doc available in the SharePoint

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.