Job Brief 
Provide support for end-user software and hardware technologies and technical equipment at corporate offices and site locations. Highly motivated and have the ability to work in a highly demanding, challenging, and fast-moving environment. Ability to work under pressure and with an eye for detail. System Operational Technicians are technicians that primarily travel to our site locations to perform installations and provide support for business requirements as needed.
Responsibilities

• Travel to sites to perform both installation and removal of equipment such as but not limited to: Network Infrastructure, registers, low voltage cabling, shower systems, PCs, Printers, etc.
• Perform site surveys for new acquisitions, new constructions, and remodels.
• Project management and overseeing all aspects of IT related projects for conversions and remodels.
• Provide daily hardware and software support specific to business operations and various projects.
• Respond in a timely manner to incident tickets for end user-related support issues regarding Microsoft Windows, business applications, and hardware problems.
• Image and Stage new hardware specific to business operation.
• Provide training, guidance, and support for lower-level Technicians (Help Desk, Associate Technicians, and Technicians).
• Create processes for support for lower-level Technicians (Help Desk, Associate Technicians, and Technicians) to follow.
• Primary contact for IT projects including attending meetings as the subject matter expert.

Qualifications

• Travel time requirements 80% (Must have Real ID/Passport for both Rental Cars/ Domestic Air Travel)
• Flexible schedule is required including early/late flights and work hours and may include some weekend work/travel.
• Must be available to travel on short notice.
• Ability to perform installs of low voltage cabling, including data, phone, other IT related tasks.
• Basic computers skills.
• Basic networking skills.
• Have reliable transportation to get to the office/airport.
• Basic data infrastructure knowledge.

People are our business worldwide
 
Orion Group was founded in 1987 and is now one of the largest, independent, international recruitment companies. We have a network of 200 employees working from 24 offices, delivering a range of services – Talent Acquisition, Recruitment Outsourcing Services, Retained Search, Global Workforce Solutions, Completions & Commissioning and Materials Management – across 68 countries. As a global leader in workforce solutions, we recruit personnel across the Engineering & Technical, Office & Commercial, Scientific and Skilled Trades disciplines, for sectors including Oil & Gas, Life Science, Power & Utilities, Constructions & Infrastructure, Manufacturing and Renewables.