Detailed job description and main responsibilities

• The post holder will provide a Lead and Project management function to the Service User and Carer Involved programme and provide support to the VST. Implement and provide integrated and comprehensive administration, secretarial systems and services, and PA skills enabling the effective and efficient delivery of the Trust volunteering services and its objectives.
• Provide an integrated and comprehensive service to the Involvement participants and volunteers in all designated projects across the trust to facilitate and enhance their experience in Service user involvement and volunteering for Oxleas NHS Foundation Trust.
• Provide Service Users/carers, volunteers and placement managers with the relevant support and supervision.
• Support the Involved and volunteering services team in the absence of the Head of Service.
• Lead the development of a Service User workforce
  • Assisting the Head of VST, LXP and SUI (Associate Director)
  • Act as a reference point for all SUI queries
  • Co-ordinate new SU and carers Involvement participants
  • Identify opportunities across the Trust, to recruit and retain SU Involvement.
  • Advertise, recruiting, and interviewing new SUI panellists
• Ensure that volunteers have attended their Trust-induction, mandatory training, and other relevant local training.
• Act as a resource for staff within the Trust in relation to development opportunities for SUI and Volunteers
• Develop role descriptions for volunteer placements with the support of HoVS.
• Conduct face to face interviews, ensure that all relevant checks e.g. Disclosure and Baring Scheme (DBS), Occupational health (OH) and reference checks are completed
• Arrange meetings of prospective volunteers with departmental managers to ensure that both the volunteer and the managers are clear about expectations of the role.
• Attend any relevant meetings for VST
• Support the performance of the Service User Involvement and Volunteering Services office function.
• Responsible for supporting Head of Volunteering services with implementation of Trust Directives and PPG's
• To assist the head of service with organisational aspects of their research.
• To collate, produce and present data
• To analyse data and statistics for reporting

Person specification

Experience

Essential criteria

• Minimum of 4 years experience of working on an office setting

Desirable criteria

• Previous experience of managing people

Skills

Essential criteria

• Excellent time management skills and knowing how to prioritise workload

Knowledge

Essential criteria

• A knowledge of working with volunteers, service users & carers

Communication

Essential criteria

• Excellent communications skills

We are committed to creating an inclusive workplace that welcomes and supports individuals of all abilities. Remember, if you meet the minimum criteria for this role and you have a disability, you can be guaranteed an interview under the Disability Confident Scheme - Please ensure you select this on your application form. We would encourage you to be open about your needs so we can work with you to design a comfortable and accessible interview experience. Any information you provide regarding a disability or a need for adjustments will be treated in confidence and will only be shared with colleagues who are supporting this request.

If you require any adjustments to participate fully in the interview process, please let us know by adding the relevant details when scheduling your preferred interview date and time. Please feel free to contact the appointing manager to discuss your needs.

We encourage applicants to contact the hiring manager before their interview, if they have any questions about the role or the process. This is a great way to get clarity and prepare effectively for the interview.

If you have declared you are part of the armed forces community, you may be asked to provide evidence during the recruitment process. If you misrepresent this information, your offer may be withdrawn. For Armed Forces specific support, see our webpage: https://oxleas.nhs.uk/armed-forces-community/

Use of Artificial Intelligence (AI)

If you choose to use AI or other tools to assist in writing your application, it's essential to personalise this information, particularly your supporting information section. While AI can help streamline the writing process, these tools cannot fully grasp the context or requirements of the job you're applying for. There is also a risk that it can generate false or misleading information. AI-generated job applications can often be generic, impersonal and may not accurately reflect your qualifications, knowledge, skills, and experiences. It is crucial that you personalise your supporting statement by articulating these in your unique voice. Relying solely on AI to write your application or supporting information section is not advocated by Oxleas NHS Foundation Trust and could negatively impact your chances of success in the application process.

We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct. Please note that the use of Artificial Intelligence (AI) is prohibited during the interview process.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Job description and Person specification (PDF, 304.4KB)
• Important Additional Information For Candidates (please read carefully) (PDF, 160.6KB)
• Privacy Notice for Staff (PDF, 268.6KB)
• Staff Benefits (PDF, 2.5MB)