Lead Project Manager
Post Office Ltd
Summary
Reporting Line: Head of Transformation Delivery
Contract type: Permanent
Grade: 3A
Location: London/Hybrid
What to expect
The Lead Project Manager is a key member of the Transformation team, responsible for contributing to the delivery of functional objectives, always modelling the Post Office behaviours, and demonstrating a Postmaster first mindset.
The Lead Project Manager will manage and lead projects end to end, working cross functionally to deliver business solutions, ensuring that the critical success factors are met while scope, time, quality and cost of the projects are maintained. Demonstrating strong senior stakeholder management skills to ensure that communication is clear and concise, and deliverables are progressed, contributing towards overall programme and portfolio outcomes. They will embody a culture of inclusion, continuous improvement, and high performance, with a key focus on delivery.
What we can do for you
Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
• 27.5 days annual leave that increases with tenure
• Up to 18% on target bonus opportunity
• Access to Benenden Healthcare
• Car Allowance
• Generous pension contribution
• Life assurance
• Income protection after 12 months service
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities
Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
What you'll need to succeed
• Demonstrated ability to lead large-scale technical projects end-to-end, overseeing initiation, planning, design, development, testing, deployment, and transition to BAU.
• Ability to drive delivery across cross functional teams, technical SMEs, external suppliers, and senior stakeholders.
• Proven experience working with 3rd party suppliers, including vendor selection, contract negotiation, relationship management, and performance monitoring.
• Demonstrated ability to operate within heavily governed environments, such as:
- Banking and Financial Services
- Public Sector organisations
- Governance, Risk, and Compliance (GRC)-driven environments
• A trusted advisor with the ability to apply knowledge of their own specialism as well as knowledge of related areas.
• Commercial business acumen with the ability to make data-driven business decisions.
• Displays a passion for pursuing personal development opportunities and expanding industry knowledge.
• Demonstrates a strong commitment to upholding the values and principles of Post Office.
• An ambassador for promoting equality, diversity, and inclusion within all areas of responsibility.
• Measurable experience of running change management projects in flexibility and within framework standards and timescales
• Strong budget management and funding knowledge
• Demonstratable project management experience and the ability to identify and mitigate risks
About us
At Post Office Ltd, we're proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.
Our journey is one of reflection, growth, and meaningful change. We're looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve.
If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we'd love to hear from you. For more details visit careers.postoffice.co.uk
Application Guidance
Our commitment to embracing diversity extends beyond just words. While we've outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.
As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact talentacquisition@postoffice.co.uk
We're thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we're unable to provide individual feedback on all submissions.
Reporting Line: Head of Transformation Delivery
Contract type: Permanent
Grade: 3A
Location: London/Hybrid
What to expect
The Lead Project Manager is a key member of the Transformation team, responsible for contributing to the delivery of functional objectives, always modelling the Post Office behaviours, and demonstrating a Postmaster first mindset.
The Lead Project Manager will manage and lead projects end to end, working cross functionally to deliver business solutions, ensuring that the critical success factors are met while scope, time, quality and cost of the projects are maintained. Demonstrating strong senior stakeholder management skills to ensure that communication is clear and concise, and deliverables are progressed, contributing towards overall programme and portfolio outcomes. They will embody a culture of inclusion, continuous improvement, and high performance, with a key focus on delivery.
What we can do for you
Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
• 27.5 days annual leave that increases with tenure
• Up to 18% on target bonus opportunity
• Access to Benenden Healthcare
• Car Allowance
• Generous pension contribution
• Life assurance
• Income protection after 12 months service
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities
Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
What you'll need to succeed
• Demonstrated ability to lead large-scale technical projects end-to-end, overseeing initiation, planning, design, development, testing, deployment, and transition to BAU.
• Ability to drive delivery across cross functional teams, technical SMEs, external suppliers, and senior stakeholders.
• Proven experience working with 3rd party suppliers, including vendor selection, contract negotiation, relationship management, and performance monitoring.
• Demonstrated ability to operate within heavily governed environments, such as:
- Banking and Financial Services
- Public Sector organisations
- Governance, Risk, and Compliance (GRC)-driven environments
• A trusted advisor with the ability to apply knowledge of their own specialism as well as knowledge of related areas.
• Commercial business acumen with the ability to make data-driven business decisions.
• Displays a passion for pursuing personal development opportunities and expanding industry knowledge.
• Demonstrates a strong commitment to upholding the values and principles of Post Office.
• An ambassador for promoting equality, diversity, and inclusion within all areas of responsibility.
• Measurable experience of running change management projects in flexibility and within framework standards and timescales
• Strong budget management and funding knowledge
• Demonstratable project management experience and the ability to identify and mitigate risks
About us
At Post Office Ltd, we're proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.
Our journey is one of reflection, growth, and meaningful change. We're looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve.
If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we'd love to hear from you. For more details visit careers.postoffice.co.uk
Application Guidance
Our commitment to embracing diversity extends beyond just words. While we've outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.
As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact talentacquisition@postoffice.co.uk
We're thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we're unable to provide individual feedback on all submissions.
JOB SUMMARY
Lead Project Manager
Post Office Ltd
London
2 days ago
N/A
Full-time
Lead Project Manager