Job summary

The Operations Project Lead will play a central role in delivering high-impact projects across Agincare's care services. They will help maintain momentum, ensure milestones are met, and support teams to deliver projects on time, to the required standard, and within budget. This is a hands-on, fast-paced role that requires strong sector knowledge, the confidence to influence others, and the ability to galvanise teams around shared goals.
Main duties of the job

The Operations Project Lead will work closely with the COO to plan, coordinate, and deliver operational initiatives. They will track progress against milestones, support teams to resolve issues, and produce clear, concise reports and updates for senior stakeholders. They will gather information from operational leaders to support decision-making, ensuring projects are delivered on time, to standard, and within budget. Strong written communication skills, sector understanding, and the ability to work independently are essential.
About us

Agincare is proudly celebrating 40 years of caring for communities. As one of the UK's largest, familyowned care providers, they continue to grow and innovate across their care homes, home care, livein care, extra care, supported living, and new notforprofit Children's Services. They are committed to supporting care leavers and the Armed Forces community.

Job description

Job responsibilities

Package Description:
Agincare is proudly celebrating 40 years of caring for communities.As one of the UKs largest, familyowned care providers, we continue to grow and innovate across our care homes, home care, livein care, extra care, supported living, and new notforprofit Childrens Services.We are now looking for an exceptional Operations Project Lead to help drive key initiatives that shape the future of our services.
About the role
Working closely with our COO, the Operations Project Lead will play a central role in delivering highimpact projects across Agincares care services.Youll help maintain momentum, ensure milestones are met, and support teams to deliver projects on time, to the required standard, and within budget.

This is a handson, fastpaced role that requires strong sector knowledgeideally within elderly carealongside the confidence to influence others, build rapport quickly, and galvanise teams around shared goals.Youll gather insight from senior stakeholders, track progress across multiple workstreams, identify risks, and support recovery plans where needed.Clear written communication is essential, as youll provide regular updates and reports to senior leaders.

If you thrive in a role where no two days are the same, enjoy working independently, and have the drive to turn plans into action, this could be the perfect next step.
What youll be doing

• Working alongside the COO to plan, coordinate, and deliver operational initiatives
• Tracking progress against milestones and supporting teams to resolve issues
• Producing clear, concise reports and updates for senior stakeholders
• Gathering information from operational leaders to support decisionmaking
• Ensuring projects are delivered on time, to standard, and within budget
• Building strong relationships across services to support engagement and collaboration
• Using care sector systems and technology confidently to support implementation and improvement

About You
Were looking for someone who brings a blend of operational experience, sector understanding, and the confidence to influence and drive delivery.

You will have:

• Strong operational experience within the elderly care sector
• A solid understanding of care technology and digital systems
• Excellent written communication skills, with the ability to produce clear, concise reports
• Strong organisational and timemanagement skills, able to manage multiple workstreams
• Confident influencing skills, with the ability to motivate others and hold people to account
• A proactive, energetic approach and the ability to work independently
• Sound judgement and strong interpersonal skills, with the ability to work effectively across teams and levels

Its a bonus if you also bring:

• Previous project experience (helpful but not essentialpractical capability and drive matter most)

About Agincare
Agincare is proudly celebrating 40 years of caring for communities.As a rapidly growing, familyowned care provider with more than 5,500 team members, we continue to strengthen our services through new care home developments and the launch of our notforprofit Childrens Services.Today, we are one of the UKs largest care providers, delivering care and nursing homes, home care, extra care, supported living, and livein care across more than 170 locations nationwide.

As a signatory of the Care Leaver Covenant, we are committed to supporting care leavers by guaranteeing either an interview or an informal career conversation.We are also proud to support the Armed Forces community, offering guaranteed interviews to service leavers and members of the military community.

All of our services are regulated by the CQC, and Agincare is proud to be an equal opportunities employer, welcoming applications from individuals of all backgrounds and experiences.

Please note that we are currently unable to offer visa sponsorship.

Care is always in high demand, and we have a wide range of exciting opportunities available. If this role isnt quite the right fit, you can explore all our vacancies at www.agincare.com/careers.

#LI-KD1

Job description
Job responsibilities

Package Description:
Agincare is proudly celebrating 40 years of caring for communities.As one of the UKs largest, familyowned care providers, we continue to grow and innovate across our care homes, home care, livein care, extra care, supported living, and new notforprofit Childrens Services.We are now looking for an exceptional Operations Project Lead to help drive key initiatives that shape the future of our services.
About the role
Working closely with our COO, the Operations Project Lead will play a central role in delivering highimpact projects across Agincares care services.Youll help maintain momentum, ensure milestones are met, and support teams to deliver projects on time, to the required standard, and within budget.

This is a handson, fastpaced role that requires strong sector knowledgeideally within elderly carealongside the confidence to influence others, build rapport quickly, and galvanise teams around shared goals.Youll gather insight from senior stakeholders, track progress across multiple workstreams, identify risks, and support recovery plans where needed.Clear written communication is essential, as youll provide regular updates and reports to senior leaders.

If you thrive in a role where no two days are the same, enjoy working independently, and have the drive to turn plans into action, this could be the perfect next step.
What youll be doing

• Working alongside the COO to plan, coordinate, and deliver operational initiatives
• Tracking progress against milestones and supporting teams to resolve issues
• Producing clear, concise reports and updates for senior stakeholders
• Gathering information from operational leaders to support decisionmaking
• Ensuring projects are delivered on time, to standard, and within budget
• Building strong relationships across services to support engagement and collaboration
• Using care sector systems and technology confidently to support implementation and improvement

About You
Were looking for someone who brings a blend of operational experience, sector understanding, and the confidence to influence and drive delivery.

You will have:

• Strong operational experience within the elderly care sector
• A solid understanding of care technology and digital systems
• Excellent written communication skills, with the ability to produce clear, concise reports
• Strong organisational and timemanagement skills, able to manage multiple workstreams
• Confident influencing skills, with the ability to motivate others and hold people to account
• A proactive, energetic approach and the ability to work independently
• Sound judgement and strong interpersonal skills, with the ability to work effectively across teams and levels

Its a bonus if you also bring:

• Previous project experience (helpful but not essentialpractical capability and drive matter most)

About Agincare
Agincare is proudly celebrating 40 years of caring for communities.As a rapidly growing, familyowned care provider with more than 5,500 team members, we continue to strengthen our services through new care home developments and the launch of our notforprofit Childrens Services.Today, we are one of the UKs largest care providers, delivering care and nursing homes, home care, extra care, supported living, and livein care across more than 170 locations nationwide.

As a signatory of the Care Leaver Covenant, we are committed to supporting care leavers by guaranteeing either an interview or an informal career conversation.We are also proud to support the Armed Forces community, offering guaranteed interviews to service leavers and members of the military community.

All of our services are regulated by the CQC, and Agincare is proud to be an equal opportunities employer, welcoming applications from individuals of all backgrounds and experiences.

Please note that we are currently unable to offer visa sponsorship.

Care is always in high demand, and we have a wide range of exciting opportunities available. If this role isnt quite the right fit, you can explore all our vacancies at www.agincare.com/careers.

#LI-KD1

Person Specification

Qualifications

Essential

• Strong operational experience within the elderly care sector, a solid understanding of care technology and digital systems, excellent written communication skills, strong organisational and timemanagement skills, confident influencing skills, and a proactive, energetic approach.

Person Specification
Qualifications

Essential

• Strong operational experience within the elderly care sector, a solid understanding of care technology and digital systems, excellent written communication skills, strong organisational and timemanagement skills, confident influencing skills, and a proactive, energetic approach.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Agincare
Address

Agincare Homes Holdings

Hybrid with travel

GL2 8DN

Employer's website